9/11/2007Shacho TV Interview
20/3/2006Spring 2006 iTV Japan Interview
15/10/2007Oct. 2007 Japan's Changing ConsumerDrivers of Change for Luxury Brands
25/1/2010Consumers Prove What Doesn't Kill You Makes You StrongerEntering 2010, businesses and consumers must be mindful of the harsh lessons of the previous year, while also seeking to seize opportunities in the new post "Lehman Shock" environment.
7/12/2009Housing and Inheritance Tax Reform Offer Opportunity for Improving Quality of LifeProposals for the overhaul of inheritance taxes and building regulations could serve to improve both the quality and stability of life for Japanese consumers.
2/11/2009How are Post-Crisis Consumers Adjusting? Pretty Well, ActuallyDuring trying times, it’s important to periodically stop, take a deep breath and reassess where things stand.
28/9/2009Election Results Yet One More Sign of Changing Consumer MindsetRegardless of your side of the political fence, there is no doubt that this recent election sent a clear sign that Japanese people were no longer willing to accept what the entrenched system was providing.
24/8/2009Call Center Effectiveness Key to Customer SatisfactionThe Internet has made making a reservation or buying a product a breeze.
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